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August 19, 2008 6:37 AM

Like It Or Not, Your Website Is Part Of Your Company (And A Big One) tagged “Richardatdell”

Preliminary note #1: this is not a customer service rant. Preliminary note #2: I love these types of stores (I can't walk by one without going in). Every Friday we receive flyers in the Montreal Gazette from the leading electronics... Read more

By Mitch Joel

May 25, 2008 7:10 AM

SPOS #105 - Customer Service Is The New Marketing tagged “Richardatdell”

Welcome to episode #105 of Six Pixels Of Separation - The Twist Image Podcast. This episode is a real treat. Through the many online social networks (including Facebook, Twitter, LinkedIn and more), I have been connected to Richard Binhammer (who... Read more

By Mitch Joel