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Customer Relationship

May 22, 201210:27 AM

Building Loyalty Beyond Reason tagged “Customer Relationship”

It seemed like everything changed in business overnight. At one, unique moment in time, we shifted from a world where we dreamed about being able to collect data and information about our customers, to a world where personal computing was... Read more

By Mitch Joel

February 12, 2011 6:33 AM

It's Not Me... It's You tagged “Customer Relationship”

When two people get tired of one another, it doesn't take long for the break-up to occur. Why should Social Media be any different? If you're in any kind of relationship, you're well aware of the delicate intricacies and the... Read more

By Mitch Joel

August 24, 2010 8:56 PM

You Are Not Seth Godin tagged “Customer Relationship”

Industries that sell products which can be digitized are grappling with everything from revenue to new business models and the book publishing industry is no exception to this rule. News broke over the weekend that famed Marketing thinker/doer and best-selling... Read more

By Mitch Joel